As a returning citizen herself, Shari Williams has taken pride in working with HOTT. She understands what a returning citizen needs in order to transform back into the community. As a professional, Shari helps HOTT by Organizing meetings, managing the databases, Scheduling, monitoring, organizing and training new volunteers to interview returning citizens. Preparing letters, proposals and reports. Dealing with correspondence, complaints and queries. Managing office budgets, Implementing, maintaining procedures and office administrative systems. Ensuring that health and safety policies are up to date, Attend meetings with senior management, adding invoices and reflecting invoices paid in Quickbooks. Help prepare reports for the monthly board meeting.